{"id":1250,"date":"2022-11-09T13:25:37","date_gmt":"2022-11-09T13:25:37","guid":{"rendered":"https:\/\/hostangel.ie\/?page_id=1250"},"modified":"2024-02-16T07:35:49","modified_gmt":"2024-02-16T07:35:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/hostangel.ie\/faq\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"<div  class='flex_column av-4w49f6-8de18e1f3be35eb44db364fca4f2d7dc av_one_full  avia-builder-el-0  avia-builder-el-no-sibling  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-la9oby79-1c7657605d301229be783df149ccac6b\">\n#top .togglecontainer.av-la9oby79-1c7657605d301229be783df149ccac6b p.toggler:not(.activeTitle):hover{\ncolor:#ee1649;\n}\n#top .togglecontainer.av-la9oby79-1c7657605d301229be783df149ccac6b p.toggler:not(.activeTitle):hover .toggle_icon, #top .togglecontainer.av-la9oby79-1c7657605d301229be783df149ccac6b p.toggler:not(.activeTitle):hover .toggle_icon *{\nborder-color:#ee1649 !important;\n}\n<\/style>\n<div  class='togglecontainer av-la9oby79-1c7657605d301229be783df149ccac6b  avia-builder-el-1  avia-builder-el-no-sibling  toggle_close_all' >\n<section class='av_toggle_section av-la9obw95-54b20ad5d509ee37ad2c0e67056aec01'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>What problem does Host Angel solve?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Host Angel is the only company in Ireland providing rented linen to the Airbnb &amp; Short-term accommodation space at an affordable price. We manage the entire process for our clients making it a completely outsourced solution.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2vet0y-fc39a6f046690078139acadfedd0448a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>Why should I use HostAngel over my local laundrette?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>HostAngel affords you the opportunity to outsource all of your linen requirements. We guarantee to save you both time and money.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9ojrq1-d936add62a0ebeeebe6c8ec0cebe1284'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>How does Host Angel coordinate linen drop offs and collections?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><ol>\n<li>With our Bill Pay option, we take your schedule via iCal (online calendar) and a set of keys for each apartment and manage everything from there. Deliveries\/collections are made between check-in and check-out times.<\/li>\n<li>With our Prepay we guarantee a two hour delivery window and coordinate via mobile with your cleaner<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9ok6yw-21496fb3f071e2ca2874e19d18fcd02f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>What is the difference between Billpay and Prepay options?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The most cost and time effective option is Bill Pay \u2013 all of your linen requirements can be 100% outsourced, freeing up valuable time to grow your business and enhance the guest experience.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9okm30-ee848ab61e25a505741ea378d5a24329'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>How does billing work?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>With Bill Pay we bill you at the end of each week. Clients have 5 working days to pay their bills. As we build our relationships we can look to extend the billing period to bi-weekly or even monthly.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9okz7m-49f50ae5d8ac825a01fc0fe533f0d377'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>What happens when there are back to back bookings?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>As our schedule is your schedule, our drivers meet your cleaners after check out and before check in. We\u2019re fully aware of the need for seamless arrival as your<br \/>\nreputation is our reputation.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9olf17-53783590e80d9b7cabd5f8fbf44189a3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>How do you gain access to the property?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>When you sign up with Host Angel we arrange for one of our drivers to collect the keys from wherever is convenient for you. Some of our clients use the lockbox system and provide us with access codes and access instructions. Our drivers are five year Garda vetted.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9oly5e-62f358e98f4985a0416d696ab1cf4000'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>Am I charged for unused linen?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>As we can never really know what happens during a guests stay and given the need for a quick turnaround, all linen supplied is billable.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9omb6e-8955aeb5560ea110a60a5d9a11f3ddf8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-9' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>How do your prices compare to a traditional laundrette?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We are 30% cheaper than a traditional laundrette if we compare cost per bed for an ironed linen service. On top of this we offer a full management service, which no other company offers.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9omops-b048b50552fb17489d16381d81847ba5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-10' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>What happens if we run out of linen?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Host Angel recommends a spare set of linen per bed to be kept on your premises at all times. However, in the event of you running short,\u00a0don\u2019t worry, our drivers are in the area and stocked with extras should this unlikely event happen. A quick call to the hotline and your rescue package is on the way.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9on3x4-a2872206cad9701fe612cd94aab9fc48'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-11' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11'>Does the cleaner have to coordinate with the linen driver?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>With Bill Pay no coordination is required as we have access to the apartment and access to your schedule. With Pre Pay we guarantee a two hour delivery window and coordinate with your cleaner by mobile.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9onkqn-27bece04be55c7923033ea8f07d4884c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-12' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12'>What are the operating hours?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>We deliver 364 days of the year 7 days a week.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9onw2m-56a10065072ee40fe5d86857df2cb60d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-13' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13'>What\u2019s the catchment area?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our current catchment area is between the North and South circular roads in Dublin, Ireland. However, if you are on the outskirts of this area,\u00a0send us an email and we\u2019ll try offer you service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9ooe6x-401ee0fd1fbdaa6ac285693119af64a6'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-14' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14'>Do you charge more for Sunday collections?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><div class=\"fusion-panel panel-default fusion-faq-post \">\n<div id=\"collapse-1-364\" class=\"panel-collapse collapse in\">\n<div class=\"panel-body toggle-content post-content\">\n<p>No, we have a fixed charge per bed set regardless of the delivery\/collection day.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9oou1g-644b6b2f28a8f9f86d6dfa3145394eab'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-15' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15'>What\u2019s the minimum amount of notice I have to give?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><div class=\"fusion-panel panel-default fusion-faq-post \">\n<div id=\"collapse-1-366\" class=\"panel-collapse collapse in\">\n<div class=\"panel-body toggle-content post-content\">\n<p>With Bill Pay you don\u2019t have to give us any notice as we are monitoring the bookings as they come in and arrange our delivery schedule accordingly<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9op8e6-650fdead9e1245a6e85412580cab07a5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-16' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16'>Is there a minimum order amount?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><div class=\"fusion-panel panel-default fusion-faq-post \">\n<div id=\"collapse-1-370\" class=\"panel-collapse collapse in\">\n<div class=\"panel-body toggle-content post-content\">\n<p>Minimum order amount is \u20ac20<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9oq8g9-09af07be62a9e652bf04c12626a9a4c3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-17' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-17'>What happens if the cleaner is delayed?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><ol>\n<li>With Bill Pay we work independently of the cleaners.There will always be a buffer set of linen so the cleaner never needs to wait for a delivery.<\/li>\n<li>With Pre Pay, If the cleaner is delayed they should give our drivers as much notice as possible. A fee may be charged depending on how late the cleaner was.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9oqt69-c562af3b226fc851c6b4e48ca8600078'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-18' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-18'>Is there a delivery charge?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><div class=\"fusion-panel panel-default fusion-faq-post \">\n<div id=\"collapse-1-372\" class=\"panel-collapse collapse in\">\n<div class=\"panel-body toggle-content post-content\">\n<p>Delivery is included in the price.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-la9orc7l-8943137db87f2e00f0b078a7304773ef'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-19' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-19'>Are the prices inclusive of VAT?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>No, VAT is added to the bill at the end.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - 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